NimbleVision ("we", "our", or "us") operates the NV Tracker mobile application and accompanying workforce management web services. This Privacy Policy informs users of our policies regarding the collection, use, and disclosure of personal data when you use the NV Tracker app, and the choices you have associated with that data.
Important Prominent Disclosure (Location Data):
NV Tracker collects location data to enable real-time field route tracking, automated stoppage detection, and office geofence attendance verification even when the app is closed or running in the background. This feature is active only during designated employee working shifts.
1. Information We Collect
We collect information to deliver and optimize employee management, site surveys, and field tracking operations:
- Precise and Approximate Location Data: GPS coordinates, speed, heading, and timestamp data collected while on-duty to map employee field visits and verify work progress.
- User Profile Information: Full name, employee ID, company email address, mobile number, role, and department.
- Site Survey & Installation Data: On-site survey logs, flowmeter readings, IoT device installation photos, and associated site geolocation coordinates captured through the app.
- Device and Telemetry Data: Device model, operating system version, battery status, push notification (FCM) tokens, and network connection status.
2. Background Location Disclosure & Usage
In accordance with Google Play Developer Policy guidelines, we prominently inform users that:
- NV Tracker collects Background Location (ACCESS_BACKGROUND_LOCATION) to continuously track employee travel routes between customer sites, compute accurate distance traveled (odometer logs), and automatically detect vehicle/employee stoppage.
- Location collection runs via an Android Foreground Service with a persistent status notification visible on your device.
- Location tracking can be paused or stopped upon employee check-out or duty completion.
- We do not sell, rent, or monetize your location data. Location data is strictly used for employer enterprise operations.
3. How We Use Your Information
The collected information is used solely for legitimate business and operational purposes:
- Displaying live team positions to enterprise dispatchers and administrators on the interactive management dashboard.
- Generating accurate route histories, mileage reimbursement calculations, and attendance records.
- Triggering safety alerts when field personnel are inactive or stopped for extended periods.
- Attaching verified GPS coordinates to site surveys and hardware installation reports.
- Transmitting mission-critical push notifications and work assignment updates.
4. Data Sharing and Third Parties
We value your privacy and do not sell user personal or location data to advertisers or commercial data brokers. Information is shared only with:
- Your Organization / Employer: Authorized supervisors, operations managers, and administrators through secured role-based access.
- Service Providers: Cloud infrastructure and push notification providers (Google Cloud / Firebase Cloud Messaging) strictly adhering to data security standards.
- Legal Requirements: If compelled by applicable law, regulation, or legal process.
5. Data Security & Storage
All data transmitted between the NV Tracker mobile app and our servers is encrypted in transit using industry-standard TLS/SSL encryption. We maintain strict role-based access controls, firewalls, and regular security reviews to protect personal information against unauthorized access, alteration, or disclosure.
6. Data Retention & Account Deletion
We retain location logs and employee records for as long as needed to fulfill organizational reporting and compliance obligations. Employees may request data review or account termination through their organization's authorized administrator or by contacting us directly.
7. Permissions Requested
ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION: For precise and approximate location capture.ACCESS_BACKGROUND_LOCATION: For continuous route logging while traveling between sites.CAMERA: For uploading site survey photos, flowmeter readings, and installation proof.POST_NOTIFICATIONS: To receive shift alerts and administrative notifications.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at: